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Work with Insight Out Partners
We're looking for experienced delivery professionals to join our client engagements. Both roles below are 12-month renewable contracts.
Senior Business Analyst
Lead the business analysis on complex transformation programmes, from needs assessment through to benefits realisation.
View role →Project Manager
Run client engagements day to day, from mobilisation through to transition and closure, with proportionate governance and control.
View role →Open role
Senior Business Analyst
Lead the business analysis on complex transformation and change programmes. You'll turn strategic goals into clear requirements, processes and solution outcomes.
- Location
- Johannesburg · Hybrid
- Type
- 12-month contract, renewable
- Experience
- 6–9+ years
- Qualification
- Master's degree
- Function
- Business Analysis & Transformation
The role
The bridge between the business and delivery
You'll work between business stakeholders, programme leadership, architecture, technology and delivery teams. You own the analysis lifecycle, from understanding the business need and current state through to requirements, solution alignment, implementation readiness and benefits realisation.
You'll report to engagement or programme leadership, depending on how each client engagement is structured.
We want someone who keeps the business outcome in sight. A finished requirements document is a step along the way. The goal is a solution that delivers measurable value to the client.
What you'll do
Nine areas you'll own
Open any area for the detail. You'll scale the depth of analysis to the complexity, risk and delivery approach of each engagement, rather than producing documentation for its own sake.
ABusiness needs & strategic analysisUnderstand the client's objectives and define where they need to get to.
- Build a clear understanding of the client's strategic objectives, business problems and desired outcomes.
- Run structured discovery and needs assessment.
- Assess the current-state business environment, operating model, processes and capabilities.
- Define future-state requirements and identify the gaps between current and target states.
- Support business cases, options assessments and recommendations.
- Set measurable business outcomes and benefit measures.
BBusiness analysis planningDesign and run the analysis approach for each engagement.
- Analysis scope and objectives
- Stakeholder identification and engagement
- Requirements approach
- Workshop and elicitation strategy
- Analysis deliverables
- Requirements governance
- Traceability approach
- Validation and acceptance activities
- Dependencies, assumptions and constraints
CStakeholder engagement & facilitationRun the workshops and build agreement across business and technical people.
- Identify and analyse key stakeholder groups.
- Plan and facilitate interviews, workshops and discovery sessions.
- Facilitate discussions across business and technical stakeholders.
- Turn conflicting stakeholder views into clearly defined requirements and decisions.
- Build consensus on business needs, priorities and solution outcomes.
- Explain complex issues clearly to senior client stakeholders.
- Support decisions by presenting structured options, impacts and recommendations.
DProcess & capability analysisMap how work gets done today and design how it should work tomorrow.
- Document and analyse current-state processes.
- Identify inefficiencies, control weaknesses, duplication and improvement opportunities.
- Define future-state processes.
- Map processes to business capabilities, roles, information and enabling technology.
- Assess process maturity where appropriate.
- Find opportunities to standardise, optimise, automate and digitise.
- Define business rules, controls and performance measures.
ERequirements engineeringLead requirements end to end: elicitation, analysis and specification.
Elicitation
- Interviews
- Workshops
- Document analysis
- Process walkthroughs
- Observation
- Data analysis
- Collaborative discovery
Analysis
- Business requirements
- Functional requirements
- Non-functional requirements
- Business rules
- Process requirements
- Data and reporting requirements
- Integration requirements
- User and stakeholder requirements
Specification
- Business requirements documentation
- Functional requirements
- Process models
- User stories and acceptance criteria
- Use cases
- Business rules
- Data requirements
- Stakeholder requirements
- Traceability artefacts
FSolution alignmentWork with architecture teams so the solution solves the real business need.
- Make sure proposed solutions address the underlying business need.
- Keep business capabilities, processes and solution components aligned.
- Translate requirements into inputs for solution design.
- Identify the impact of solution decisions.
- Assess solution options from a business perspective.
- Identify assumptions, constraints and dependencies.
- Maintain traceability from business objective through requirement to solution outcome.
GDelivery & implementation supportKeep delivery teams clear on what's needed, and the business ready to receive it.
- Help prioritise requirements and backlog items.
- Clarify requirements for delivery teams.
- Take part in iteration and release planning where applicable.
- Assess change requests and their impact.
- Support defect triage where requirements need clarifying.
- Keep requirements traceable throughout delivery.
- Support business readiness and implementation.
- Coordinate analysis across business, architecture, development, testing and change teams.
HTesting & business acceptanceDefine what "done" means for the client and help them sign it off.
- Define business acceptance criteria for client alignment and approval.
- Help develop business test scenarios.
- Make sure test coverage traces back to requirements.
- Coordinate or support User Acceptance Testing.
- Analyse defects from a business requirements perspective.
- Support business stakeholders in acceptance decisions.
IBenefits & value realisationConnect every requirement to the outcome it's meant to deliver.
- Define the expected business benefits.
- Connect requirements to intended outcomes.
- Identify the right success measures.
- Support benefits tracking.
- Evaluate whether implemented solutions meet the original business need.
- Recommend further improvement opportunities.
What you'll bring
Qualifications & experience
Must have Required
- A Master's degree in Business Administration, Commerce, Management, Information Systems, Business Analysis, Technology, Engineering, Economics or another relevant discipline.
- Significant business analysis experience in complex transformation, technology or business-change environments.
- A track record of leading analysis workstreams independently.
- Proven workshop facilitation and stakeholder management.
- Experience turning business needs into structured requirements and solution outcomes.
Nice to have Advantageous
- IIBA CBAP, PMI-PBA or an equivalent advanced business analysis certification
- Agile or SAFe certification
- Lean Six Sigma
6–9+years of business analysis or transformation experience, including:
- Complex business transformation
- Business and process analysis
- Requirements engineering
- Process optimisation
- Technology-enabled transformation
- Requirements and stakeholder governance
- Business case and options analysis
- Agile and/or hybrid delivery
- Senior stakeholder engagement
- Multi-disciplinary delivery environments
- Mentoring or guiding other analysts
Core competencies
The skills we'll look for
Business analysis
Strategic analysisNeeds assessmentCurrent/future-state analysisRequirements elicitationRequirements analysisRequirements management & traceabilityBusiness process analysisCapability analysisSolution evaluationBenefits realisation
Consulting
Structured problem solvingHypothesis-driven analysisWorkshop facilitationExecutive communicationStorytelling & presentationClient relationship managementDecision facilitationManaging ambiguity
Digital & data
Data-driven decision-makingDigital transformationProcess automationData & reporting requirementsTechnology-enabled business changeAI-assisted analysis
Leadership
Leads workstreams independentlyCoaches & mentors analystsQuality-assures deliverablesResolves requirements conflictsInfluences senior stakeholdersAligns multidisciplinary teamsEscalates risks appropriately
Key deliverables
What you may be accountable for
Depending on the engagement, you may produce any of the following.
- Business needs assessment
- Stakeholder analysis and engagement plan
- Current-state assessment
- Business capability assessment
- Business process models
- Future-state process models
- Gap analysis
- Business requirements
- Functional requirements
- Non-functional requirements
- User stories and acceptance criteria
- Business rules
- Data and reporting requirements
- Requirements traceability matrix
- Options assessment
- Impact assessment
- Business case inputs
- Workshop packs and outcomes
- Requirements backlog
- UAT requirements and acceptance support
- Benefits definition and measurement framework
- Analysis status and RAAIDD log
What success looks like
How we'll know it's working
- Requirements that are complete, clear, traceable and aligned to agreed business outcomes.
- Strong stakeholder alignment and timely decisions.
- A clear line from strategic objectives through capabilities, processes and requirements to solution design.
- Requirement changes and dependencies managed well.
- Less ambiguity and rework during delivery.
- Successful business acceptance of delivered capabilities.
- A demonstrable contribution to the intended business benefits.
Selection process
What to expect if you're shortlisted
We'll verify your qualifications and look for evidence of applied analysis judgement. Expect to discuss or complete:
- Your Master's degree and any business analysis certifications.
- A case study of a transformation engagement where you led the analysis, and the outcome it delivered.
- Examples of resolving conflicting stakeholder requirements and managing requirement changes.
Open role
Project Manager
Run client engagements day to day, from mobilisation through to transition and closure. You'll turn agreed scope and outcomes into a plan the team can deliver, put the right governance and controls in place, and give decision-makers clear information when they need it.
- Location
- Johannesburg · Hybrid
- Type
- 12-month contract, renewable
- Reports to
- Engagement Lead / Programme Manager
- Level
- Matched to project complexity
- Qualification
- PM certification + degree
The role
Disciplined delivery, in proportion to the engagement
You're accountable for managing client engagements day to day. You'll apply a consistent approach across the engagement lifecycle, scaled to the size and risk of the work, and protect delivery quality while keeping room for collaboration, adaptability and client value.
You own the integrated management and control of delivery. Engagement acceptance, contractual commitments, executive client relationships and final commercial decisions stay with the Engagement Lead. Technical design authority stays with the technical or solution lead. Your job is to bring these together through clear planning, governance, coordination and escalation.
How we deliver
The delivery principles you'll apply
Applied practically, and tailored to each engagement.
- Use the client's delivery methodology as the baseline, tailoring tasks, deliverables, templates and accelerators to the engagement.
- Set clear scope, outcomes, delivery stages, acceptance criteria, dependencies and assumptions.
- Build integrated plans that connect milestones, work packages, resources, finances, risks, quality activities and decision points.
- Keep governance transparent and reporting evidence-based, and escalate issues timeously.
- Actively manage quality, risk, issues, change, stakeholders, suppliers and benefits throughout delivery.
- Use approved delivery tools and repositories to keep one reliable source of truth.
- Build high-performing, inclusive teams through clear accountability, constructive challenge, coaching and continuous learning.
- Apply lifecycle assurance and stage-gate discipline suited to the size, complexity and risk of the engagement.
What you'll do
Eight areas you'll own
Open any area for the detail.
AEngagement mobilisation & delivery setupConfirm the mandate and set the engagement up to deliver.
- Confirm the engagement mandate, scope, outcomes, contractual commitments, assumptions, constraints and success measures with the Engagement Lead and client stakeholders.
- Set up the delivery operating model, governance forums, decision rights, escalation paths, cadence, repositories and ways of working.
- Onboard the team so roles, responsibilities, deliverables, controls and working practices are understood.
- Baseline the integrated delivery plan and confirm mobilisation and stage-entry readiness.
BIntegrated planning, scheduling & controlOwn the plan, track it against baseline and act early on variance.
- Develop and maintain the integrated plan: activities, milestones, deliverables, dependencies, resources, critical path and acceptance points.
- Coordinate workstreams and suppliers, identify cross-team impacts and resolve planning conflicts.
- Monitor progress against the approved baseline, forecast outcomes and take corrective action when variance appears.
- Maintain configuration and version control for core delivery artefacts.
CGovernance, reporting & decision supportGive governance forums what they need to decide.
- Prepare concise, accurate, decision-oriented status reports for governance forums.
- Maintain action, risk, issue, assumption, dependency and decision records, each with a clear owner and due date.
- Run project ceremonies and governance meetings, record decisions and drive actions to closure.
- Escalate material delivery, commercial, quality or client matters through agreed channels.
DScope, requirements & change controlProtect the agreed scope and run a controlled change process.
- Protect the agreed scope and keep deliverables traceable to approved outcomes and requirements.
- Run a controlled change process that assesses impact on scope, schedule, cost, resources, quality, risk and benefits before approval.
- Keep unapproved work out of the plan and maintain an auditable change history.
- Coordinate deliverable reviews, acceptance criteria, client approvals and formal sign-off.
EFinancial & commercial managementTrack budget, effort and forecasts, and explain the variances.
- Support engagement budgeting, resource forecasting, effort tracking, billing readiness and financial reporting.
- Monitor actuals and forecasts, explain variances and support timely recovery actions.
- Stay aware of contractual obligations, commercial dependencies and scope boundaries.
- Give the Engagement Lead accurate delivery information for commercial decisions.
FRisk, issue, quality & assuranceFind risks early, resolve issues and keep deliverables review-ready.
- Lead proactive identification and treatment of delivery risks and opportunities.
- Make sure issues are analysed, owned, prioritised, escalated and resolved according to impact and urgency.
- Plan quality reviews, readiness assessments, stage gates and assurance activities, and track findings to closure.
- Promote complete, accurate, review-ready deliverables backed by appropriate evidence.
GStakeholder, client & supplier managementBuild trust, set expectations and hold owners to their commitments.
- Map stakeholders, understand their needs and keep a purposeful engagement and communication plan.
- Build trusted working relationships while setting clear expectations and raising difficult delivery conversations early.
- Coordinate client, internal and third-party dependencies, and hold owners accountable for commitments.
- Keep collaboration transparent and everyone aligned on priorities, decisions and readiness.
HTeam leadership & continuous improvementGive the team clarity, coach good practice and learn as you go.
- Give the delivery team clarity on purpose, priorities, ownership and expected quality.
- Coach team members in disciplined delivery practices and support an inclusive, respectful environment.
- Run retrospectives and lessons learned, and turn insights into practical improvements.
- Promote responsible use of approved digital tools, automation and AI-enabled delivery assets.
What you'll bring
Qualifications & experience
Must have Required
- A recognised project management qualification in good standing, such as PMP, PRINCE2 Practitioner, AgilePM, a SAFe delivery certification or equivalent. You'll need to show formal training and applied competence.
- A Bachelor's degree or equivalent tertiary qualification in business, commerce, engineering, information systems, technology or a related discipline.
- Experience managing complex projects or workstreams in consulting, technology-enabled transformation, business change or a comparable environment.
- Practical experience across planning, governance, RAAIDD management, scope and change control, quality management, stakeholder engagement, financial tracking and delivery reporting.
- Experience with predictive, waterfall, agile and hybrid delivery, and the judgement to tailor controls to the engagement's risk and complexity.
Nice to have Advantageous
- A Master's degree in project management, business administration, commerce, engineering, technology management or a related field.
- Experience with delivery tools such as Jira, Confluence, Microsoft Project, Azure DevOps, Power BI or equivalent.
- Consulting experience, and exposure to regulated, public-sector or multi-supplier environments.
Technical & delivery capabilities
The skills we'll look for
Integrated planning & critical-path controlDependency managementGovernance designManagement reportingExecutive decision supportRequirements traceabilityControlled change managementRAAIDD managementQuality planning & assuranceStage-gate managementResource & capacity planningDistributed team coordinationProject financials & forecastingCommercial awarenessStakeholder analysisFacilitation & conflict resolutionSupplier & third-party coordinationAgile, predictive & hybrid deliveryBacklog, sprint & release governanceClear written & verbal communicationDigital fluency
How you'll work
Leadership & professional behaviours
- Leadership
- Takes ownership, makes sound decisions, stays composed under pressure and creates clarity when things are ambiguous.
- Business acumen
- Connects delivery choices to client outcomes, value and commercial commitments.
- Technical & digital
- Uses the right delivery methods, data and digital tools to improve control, insight and efficiency.
- Inclusive
- Builds inclusive teams, works well across cultures and locations, and values diverse perspectives.
- Relationships
- Builds trust, communicates with impact, manages expectations and challenges constructively when needed.
- Quality & integrity
- Shows professional judgement, protects confidential information and doesn't compromise on quality, ethics or agreed controls.
Key deliverables
What you'll produce
- Approved mobilisation pack and governance model
- Current integrated project plan with baselines, milestones, dependencies, owners and forecast dates
- Accurate governance packs and status reports that enable decisions and early intervention
- Current RAAIDD records, actively owned and closed
- Controlled scope, requirements traceability, change records and deliverable sign-offs
- Current resource and financial forecasts with clear variance explanations
- Completed quality reviews, readiness checks, stage gates and assurance actions
- Orderly release, transition, closure and lessons-learned records
What success looks like
How we'll know it's working
- Delivery commitments are visible, realistic, owned and actively managed.
- Risks and issues are spotted early, escalated appropriately and resolved with evidence.
- Governance forums get accurate information and make timely decisions.
- Scope and change stay controlled, with clear impact assessment and approval.
- Deliverables meet agreed quality and acceptance criteria and are formally signed off.
- Resources and finances are forecast accurately enough to act on.
- Client and team stakeholders understand priorities, decisions, dependencies and next steps.
- Lessons learned lead to measurable improvements in how the team delivers.
Selection process
What to expect if you're shortlisted
We'll verify your qualifications and look for evidence of applied delivery judgement. Expect to discuss or complete:
- Your project management qualification and continued professional development.
- A case study of a complex engagement you mobilised, recovered or delivered.
- Examples of handling scope change, quality concerns, commercial pressure and difficult stakeholders.
- Evidence of leading multidisciplinary teams and adapting controls without weakening governance.
How to apply
Interested? Apply below
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